PRIVACY POLICY

Last Updated: May 2026

1. Information We Collect

We may collect personal identification information from you in a variety of ways, including when you visit our site, place an order, fill out a form, or interact with us. The types of personal information we collect include:

• Personal Details: Name, billing address, shipping address, email address, and phone number.
• Financial Information: Payment details (processed securely via our third-party payment gateways like Stripe/PayNow/FPX). We do not store your credit card details on our servers.
• Device & Usage Data: IP address, browser type, operating system, pages visited, and interaction with our website (collected via cookies).

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• To process, fulfill, and ship your orders (including Cash on Delivery arrangements).
• To provide customer support and respond to your inquiries.
• To send you order confirmations, shipping updates (via Ninjavan or other logistics partners), and administrative messages.
• To improve our website functionality, products, and user experience.
• To deliver targeted advertising, promotional offers, and marketing communications (you may opt out at any time).

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. However, we may share your information with trusted third parties solely for the purpose of operating our business:

• Logistics Partners: Such as Ninjavan or J&T Express to deliver your parcel to your address in Malaysia or Singapore.
• Payment Processors: To facilitate secure online transactions.
• Advertising & Analytics Providers: Such as Google Analytics, Google Ads, and Facebook Pixel to track ad performance and serve relevant advertisements.
• Legal Compliance: When required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies (including Meta Pixel and Google Tags) to collect information about your browsing activities. This helps us customize your experience, analyze website traffic, and show you tailored advertisements. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please understand that no data transmission over the Internet can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location (such as under the Malaysia PDPA or Singapore PDPC), you have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete data.
• Opt-out of marketing communications by contacting us or clicking the "unsubscribe" link in our emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: